Thank you for shopping at Sarogora. We are committed to ensuring your satisfaction. If you’re not completely happy with your purchase, here’s how our return and refund process works.
- 🕑 Return Policy
You may request a return for eligible items up to 2 calendar days following receipt of delivery.
Eligible Returns:
Products must be unused, unopened, and in their original packaging.
Only items that are damaged, defective, or incorrect are eligible for return.
Return Process:
Email us at rezamudassirreza@gmail.com within 2 days of delivery.
Provide your order number, the item(s) in question, and clear photographs or videos showing the issue.
Upon verifying the claim, we’ll reply with instructions for returning the item.
- 💸 Refund Policy
Once we receive and inspect your returned item:
You will receive an email confirming either the approval or rejection of the refund.
If approved, the refund will be credited to your original payment method within 7 business days.
Replacement/Exchanges deliveries will be done within 5-7 Business days.
A confirmation email will be sent once the refund is initiated.
Please Note:
Original shipping charges, if any, are non-refundable.
Refund processing times may vary depending on your payment provider or bank.
- ❌ Non‑Eligible Items
Refunds or returns will not be accepted for:
Products that have been opened or used.
Requests made after the 2-day return window.
Items purchased during clearance or promotional sales (unless confirmed damaged or incorrect).
- Shipping – All Orders will be delivered within 5-7 business days.
- 📨 Contact Information
For any questions or concerns regarding returns or refunds, feel free to contact:
Email: rezamudassirreza@gmail.com